FAQ
How to do payment
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How to do payment
Introduction: When the page is displayed, it will be shown when you click on it, but it can be collapsed and hidden.
How to do payment
Introduction: When the page is displayed, it will be shown when you click on it, but it can be collapsed and hidden.
How to do payment
Introduction: When the page is displayed, it will be shown when you click on it, but it can be collapsed and hidden.
How to do payment
Introduction: When the page is displayed, it will be shown when you click on it, but it can be collapsed and hidden.
Troubleshooting Guide
The proven shortcut to common issues
Step:
1
Step 1: Check the Threshold Level
Use the laser level included with your package to check if the track (the bottom threshold of the folding door) is perfectly level. An uneven track is the most common cause of operational issues.
Step:
2
Step 2: Review the Installation Process
Watch our installation guide video again to ensure that each step of your installation matches the recommended procedure. Even small deviations may affect performance.
Click to view →
Step:
3
Step 3: Contact Us
If you’ve already checked the above and still experience issues, we’re ready to assist you further.
Click to view →Technical Support
Find and read the installation manuals and videos for the products you purchase If it has not solved your problem, please joint fill in your information, with our technical contact, we will reply to your email within 24 hours.
If you are in an emergency situation and need us to arrange personnel to carry out on-site guidance, we will make arrangements for you to the nearest, please contact our service hotline to arrange for you to your nearest engineering team (will be charged according to the date and distance you agreed
Visit a Showroom
See our products up close, ask pricing questions, and get a quote on-site
Report an Issue
Let us know if your product needs repair or servicing.
Technical Specifications
Download all the technical documents you need for accurate installation and design.
Warranty Coverage
View specific coverage information and warranty periods for different parts of your product.
Contact Us
For general inquiries, feel free to reach us at support@sweedoor.com.If you need more immediate assistance, please call us directly based on your s pecific needs—we’re here to help.
Need Something Custom?
Sweedoor offers ready-to-ship products in common standard sizes.For personalized service, check out Luvindow, our custom-focused brand under the Doorwin Group.